Privacy Notice

 

Coulton Instrumentation Ltd collects data from visitors throughout the website experience. This is largely to provide interactive functionality that would otherwise be impossible without collecting the minimum amount of data. Some data is also used to analyse your experience anonymously to improve the website experience.

Coulton Instrumentation Ltd respects your privacy so we will not sell your data to third parties, allow any access to the data that isn’t necessary to honour any other contracts we have in place or store excessive amounts of data we no longer need.

Coulton Instrumentation Ltd will comply with the General Data Protection Regulation (GDPR) (EU May 25th, 2018).

Definitions

 

Data Subject – any living person.

Third Party – another company who Coulton Instrumentation Ltd works with to provide services to the Data Subject.

Personally, Identifiable Information – data belonging to the Data Subject that can be used to uniquely identify them.

Data Controller – any organisation that stores Personally Identifiable Information, e.g. Coulton Instrumentation Ltd

Data Processor – any organisation that works on (processes) Personally Identifiable Information.

How we obtain your data

 

Coulton Instrumentation Ltd collects data from the Data Subject during the usage of this website, for example, when you contact us about products and services, submit feedback or login to our site (resellers and distributors). In addition, we will collect information about you if you phone, email or fax the organisation with a question or query or if you supply us with products or services.  Some of that data may be Personally Identifiable Information. This may be entered onto web forms or provided to the website by the browser (such as an IP address).

Coulton Instrumentation Ltd may also obtain Personally Identifiable Information about the Data Subject from a Third Party as part of a contract to work with that data.

How we use your data

 

Coulton Instrumentation Ltd primarily uses data from the Data Subject either to serve a contract between Coulton Instrumentation Ltd and the Data Subject, or to provide necessary functionality on this website.

Coulton Instrumentation Ltd may also collect additional data to satisfy other legal requirements, such as is required for e-commerce. 

We may use your information to:

  • process orders that you have submitted;
  • to carry out our obligations arising from any contracts entered into by you and us;
  • dealing with enquires on any of our products and services;
  • seek your views or comments on the services we provide;
  • notify you of changes to our services;
  • send you communications which you have requested and that may be of interest to you. These may include information about campaigns, promotions, customer surveys and promotions of our associated companies goods and services;
  • Manage the product or service contract provided to us from you;

Who has access to your information?

 

Your information will be shared internally, including with members of our sales team, accounts, marketing, quality, management and IT and facilities staff, if access to the data is necessary for performance of their roles.

Your information may also be shared on occasion with third parties.  

Third Parties which have access to the data collected

 

Coulton Instrumentation Ltd works with several Third Parties to provide the service the Data Subject receives.

In all cases there is either an explicit contract in place between Coulton Instrumentation Ltd and the Third Party, Terms and Conditions or another legally binding relationship.

The data will likely be shared with:

 

Alphabet Inc (Google) – a suite of Google Tools used by Coulton Instrumentation Ltd.

Intergage Ltd – website host/provider.

The data may be shared with:

 

TNT Shipper – courier service used to despatch product from our warehouse.

Marketing

 

Coulton Instrumentation Ltd does not share your data with any Third Parties for marketing purposes unless the Data Subject has explicitly opted in.

 

Third Party Cookies

 

Coulton Instrumentation Ltd can largely operate without the use of third party cookies. However, in many cases third party cookies improve the website experience.

Coulton Instrumentation Ltd will not add social sharing buttons to the page unless the Data Subject has explicitly opted in to social cookies.

Coulton Instrumentation Ltd will not include any tracking systems unless the Data Subject has explicitly opted in to tracking cookies.

Coulton Instrumentation Ltd will allow Google Analytics to operate on this website in order to provide necessary anonymous analytical data. This may result in a small amount of Personally Identifiable Information being collected but this is only used as statistics and not for identification purposes.

Data Security and Storage

 

Coulton Instrumentation Ltd will store data only for as long as necessary to fulfil the purpose for which it was obtained. Some data may be held for longer if it is either held on other systems that have not been updated, in backup data that has not expired or because of another lawful basis.

Coulton Instrumentation Ltd takes security seriously and makes use of technology where feasible to secure data and protect against breaches.

Personal data protection principles

 

We adhere to the principles relating to processing of Personal Data set out in the GDPR (as follows), which require Personal Data to be:

  1. processed lawfully, fairly and in a transparent manner (Lawfulness, Fairness and Transparency)
  2. collected only for specified, explicit and legitimate purposes (Purpose Limitation)
  3. adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed (Data Minimisation)
  4. accurate and where necessary kept up to date (Accuracy)
  5. not kept in a form which permits identification of Data Subjects for longer than is necessary for the purposes for which the data is processed (Storage Limitation)
  6. processed in a manner that ensures its security using appropriate technical and organisational measures to protect against unauthorised or unlawful processing and against accidental loss, destruction or damage (Security, Integrity and Confidentiality)
  7. not transferred to another country without appropriate safeguards being in place (Transfer Limitation)
  8. made available to Data Subjects and Data Subjects allowed to exercise certain rights in relation to their Personal Data (Data Subject's Rights and Requests).

Data Subject's rights and requests

Data Subjects have rights when it comes to how Coulton Instrumentation Ltd handles their Personal Data. These include rights to:

  1. withdraw consent to processing at any time
  2. receive certain information about the Data Controller's Processing activities
  3. request access to their personal data that we hold
  4. prevent our use of their personal data for direct marketing purposes
  5. ask us to erase personal data if it is no longer necessary in relation to the purposes for which it was collected or processed or to rectify inaccurate data or to complete incomplete data
  6. restrict processing in specific circumstances
  7. challenge processing which has been justified based on our legitimate interests or in the public interest
  8. object to decisions based solely on automated processing, including profiling (ADM)
  9. prevent processing that is likely to cause damage or distress to the Data Subject or anyone else
  10. be notified of a personal data breach which is likely to result in high risk to their rights and freedoms
  11. make a complaint to the supervisory authority
  12. receive or ask for their personal data to be transferred to a third party in a structured, commonly used and machine-readable format.

 

Updates to our Privacy Notice

 

This Privacy Notice will be regularly reviewed, and our website page updated with changes.

 

Contacting the Data Protection Representative

 

If you have any concerns about how Personally Identifiable Information is used by Coulton Instrumentation Ltd, please contact the Data Protection Representative by email at , or write to:

 

FAO The Data Protection Representative

Coulton Instrumentation Ltd

17 Somerford Business Park

Christchurch

Dorset

BH23 3RU.

 
 
 
 
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